Hotel White Sand Boutique, Playa del Carmen - Reviews, Room Options & Prices 2025

Book and save

up to 10%

compared to Booking.com

Key details

About the Hotel

Calle 24 Entre 5Ta Y 10A. Avenidas, Col. Centro, Playa del Carmen, Mexico

Hotel White Sand Boutique, a 3-star property in the new Fifth Avenue, features 24-hour reception, hotel safe, and cloakroom arranged around a traditional Mexican-style patio.

Comfortable Mediterranean Rooms

Each room at the White Sand Boutique includes an en suite bathroom with shower, double or king-size bed, and Mediterranean-style decor. Rooms feature air conditioning, free Wi-Fi, and cable TV on flat-screen displays.

On-Site Dining

A restaurant serves guests on premises.

Leisure Facilities

A hot tub is available for guest relaxation. Parasols are provided on the nearby sandy beach.

Central Beach Location

Hotel White Sand Boutique sits 2 blocks from Mamita's beach and 3 miles from Playa del Carmen Airport. The property is walking distance to restaurants, nightclubs, shops, and entertainment venues.

View all

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A guide to all available transportation options

City Centre

Playa del Carmen600 m

Airports

Aeropuerto de Playa del Carmen (PCM) 2.1 km

Cancun (CUN) 56.0 km

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

Luggage storage

24-hour services

General

Wi-Fi

Dining

Restaurant

Room features

Air conditioning

Media

Television

Location

Calle 24 Entre 5Ta Y 10A. Avenidas, Col. Centro, Playa del Carmen, Mexico

Map view

Calle 24 Entre 5Ta Y 10A. Avenidas, Col. Centro, Playa del Carmen, Mexico

City landmarks

152 Calle Quinta Avenida

Quinta Avenida

690 m

Av. Benito Juárez

Los Fundadores Park

1.3 km

Museum

3D Museum of Wonders

840 m

Museum

Museo Frida Kahlo Playa Del Carmen

810 m

Church

Nuestra Senora del Carmen Catholic Church

720 m

Night club

Coco Bongo

610 m

Beach

Mamita's Beach Club

630 m

Gallery

Tierra Huichol

620 m

5ta Avenida Via 38 Building next to ACACAO

La 5ta Hacienda

680 m

Avenida 5ta Entre 6 y8

Gaston Charo Art Gallery Playa del Carmen

820 m

5th Avenue 4th and 6th Streets

Sun Jaguar

970 m

Carretera Federal Km 104 Playa de Akumal

Galeria Lamanai

960 m

5ta Avenida

Galeria de Arte 5ta Avenida

1.1 km

Ave Benito Juarez 109 between 5a y 10a Ave

La Sirena's Fine Mexican Handcrafts

1.2 km

Casino

Grand Riviera Casino

830 m

Store

MEGA Soriana

750 m

Albatros

Martina Beach Club

1.2 km

Nearby

Mall

Quinta Alegria Shopping Mall

300 m

Gallery

Riviera Art Gallery

110 m

Gallery

La Galeria de Playa Art Gallery

120 m

Avenida entre 24 y 34 calles 5a

Caminarte

120 m

Beach

Kool Beach Club

540 m

Av Constituyentes esquina 5ta esquina 5ta Avenida

Ambarte

200 m

Beach

Playacar

220 m

Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría

Arte en Playa

290 m

Aquarium

Aquarium Beach

500 m

Shopping Area

Plaza Las Americas

180 m

Store

ME Dive Center

340 m

Beach

Playa Mamitas

570 m

Shopping Area

Plaza Calle Corazon

500 m

Restaurants

Senor Frog's Playa del Carmen

120 m

Calle Quinta Avenida Calle 22 Norte

El Fogon

660 m

30 Avenida Nte. 354 Gonzalo Guerrero

Caiman Tugurio

60 m

Calle 24 entre 1a y 5a Av. Entre 1ra y 5ta Avenida

Green&Fit

70 m

Av 10 Norte

Los del Norte

130 m

Calle 22 con 1ra. Colonia centro Calle 22 Entre Avenida 1N & 5TA Avenida

Restaurante MK-Playa del Carmen

60 m

AV 10 Norte Esquina Con Calle 24 Norte

Ah Carbon

130 m

Calle 22 Nte. Between 5th and 1st Av

El Maizal Morado

100 m

5ta Avenida Con 22

Berry Nice

120 m

10th Avenue

Casa Caribe

80 m

10 Avenida Calle 24 Norte

Reviews and Ratings

Feedback from previous guests about their experience.

62%

enjoyed the hotel and would happily stay again

6.2/10

Nice

Rooms

5.0

Location

8.8

Service

6.2

Dining

5.0

United States, April 2025

5.4/10

My stay at Hotel White Sand Boutique was a mixed bag. On one hand, the location was fantastic and the staff was helpful, especially one employee who went above and beyond. However, the room was tiny, the bed was uncomfortable, and the breakfast options were quite lacking.

Rooms

5.0

The room was small, barely enough to walk around the bed, and it didn't match the pictures seen online. The bed was the hardest, most uncomfortable I’ve ever slept on.

Service

6.0

The staff was friendly, but the service wasn't always on point. There was one employee who really helped me out, but overall communication could be better.

Location

9.0

The hotel is perfectly situated at 14th and 5th, right off the main drag, making it easy to explore Playa del Carmen.

Dining

5.0

Breakfast consisted of just a cup of awful coffee and a slice of toast. It was pretty disappointing, to be honest.

Facilities

5.0

The hotel had a quaint beach town vibe, and it was clean, but the amenities were basic and lacked storage space.

Jack

United States, March 2025

6.0/10

Staying at Hotel White Sand Boutique was a mixed bag for me. The location is truly fantastic, right at 14th and 5th, making it easy to explore Playa del Carmen. However, I faced some issues with the customer service and the accommodations, which detracted from my overall experience.

Rooms

5.0

The room was quite small and basic, with tile floors and minimal storage. The bed was incredibly hard, and I was disappointed to find the bathroom had some moldy tiles.

Service

5.0

The service was hit or miss. While one of the front desk attendants was helpful and went out of her way to assist me, overall, the staff lacked knowledge about the facilities, and I encountered some attitude that was uncalled for.

Location

8.0

The location was excellent, just a short walk from the beach and right off the main drag, making it ideal for exploring and dining out.

Dining

5.0

The dining experience was very limited. Breakfast consisted of just a cup of coffee and a small slice of toast, which left much to be desired.

Facilities

5.0

The facilities were basic; my room had no phone, and the common areas felt quite small. It would have been better with more amenities or a sign of greater attention to detail.

Thomas

United States, December 2024

5.0/10

Staying at the White Sand Boutique in Playa del Carmen added a charming touch to my visit, despite a few drawbacks. The location is fantastic, right off the main drag and close to great restaurants and the beach. However, the room was quite small, and the dining options left much to be desired. Still, the staff, especially one dedicated employee, were incredibly helpful and made my trip much more enjoyable.

Rooms

5.0

The room was tiny, even barely allowing space to walk around the bed, and lacked storage options. It felt very typical of small beach town hotels.

Service

8.0

The service was nice, and one employee went above and beyond to assist me when a mix-up nearly ruined my trip. She truly saved the day!

Location

9.0

The location was amazing, just off 5th Avenue and very close to the beach, which made it easy to explore the area and find great places to eat.

Dining

5.0

Dining options were lacking; the breakfast offered was just white toast, awful coffee, and juice, which failed to impress.

Facilities

5.0

The hotel's facilities were quite basic. I didn't expect luxury, but the level of comfort was lower than I anticipated for a boutique experience.

Jeanne

United States, December 2024

7.4/10

During my stay at Hotel White Sand Boutique, I experienced a blend of charm and disappointment. While the location is fantastic, just off 5th Avenue, the room itself was quite small and not very clean. Additionally, the breakfast selection was limited to simple toast and coffee, which didn't meet my expectations for a boutique hotel.

Rooms

5.0

I found the room to be tiny and not very clean, with moldy fixtures in the bathroom and basic doorknob locks. It hardly felt like a welcoming space to relax in.

Service

7.0

The staff were generally nice and tried to help. One employee really went above and beyond to assist me when I faced issues with my transport, which made my trip much smoother.

Location

9.0

The hotel's location is really good, right at 14th and 5th, making it easy to explore everything Playa del Carmen has to offer. This part really enhanced my experience.

Dining

5.0

Dining was underwhelming with just white toast, poor coffee, and juice for breakfast. I expected more options for the price I paid.

Facilities

6.0

The hotel had basic amenities and common areas, which were tidy. However, the overall facilities felt lacking, especially for a boutique experience.

James

United States, December 2024

7.4/10

My stay at Hotel White Sand Boutique was a mixed experience. The location was fantastic, right in the heart of Playa del Carmen, but the room didn't match the pictures. Although it was clean and modern-looking, the customer service felt lacking and the amenities could be improved significantly.

Rooms

5.0

The room was quite tiny, barely enough space to walk around the bed. The bathroom had moldy tiles, and the pillows were really uncomfortable. Overall, not what I expected for the price I paid.

Service

5.0

The service could have been better; there was only one staff member most of the time who had an attitude and didn't speak much English. It took too long to get basic requests fulfilled, like a blanket.

Location

9.0

The location is excellent, situated at 14th and 5th, very convenient to restaurants and shops. It's also about a 10-minute walk to the beach.

Dining

5.0

The breakfast was quite underwhelming, consisting of just some white toast and bitter coffee. If you're expecting more variety, you might be disappointed.

Facilities

5.0

Facilities were quite basic with no real amenities to speak of. The room did have a small flatscreen TV, but overall felt very minimalistic.